What Should I Do If a Transaction Fails?

Related FAQ

• Is There a First Time Customer Discount?

  Urban Ladder would love for you to try out, see what Urban Ladder have to offer, order from Urban Ladder, experience the joy of seeing a beautifully crafted product at your home before Urban Ladder give you a discount to buy something from Urban Ladder. So, Urban Ladder don’t h…

• I Want to Customize One Products, Can I Do That?

  Interesting! Urban Ladder would love to hear from you to see how their products can improve. However, at this point, Urban Ladder are unable to offer customization of any of their products. Really sorry about that!

• What Should I Keep Handy for My Online Transaction?

  For Credit Cards keep your card which has the details of card holder name, number, CVV and expiry date. Apart from this you also need to have your 3D secure password / OAC. For Debit Cards keep your card which has the details of card holder name, number, CVV and expiry dat…

• What Other Things Should I Keep In Mind During an Online Transaction?

  During the payment process using netbanking you may be redirected to your bank website. Once your transaction is completed you will be brought back to the Urban Ladder website with your order details which you can keep a copy of. Never press the browser back button when th…

• What Warranty Does Urban Ladder Have for Its Products?

  Here are all the warranty details : For products made of wood (solid wood or otherwise) : A year’s warranty on any manufacturing defects. Lifetime warranty in case of a rare occurrence of borers in your solid wood furniture. Borers are tiny insects that feed on the wood, u…