What Should I Do If an Item is Missing From My Order of Sammy Dress?

Related FAQ

• What Does One Size Mean of Sammy Dress?

  It means that there is only one size available for the item, generally a medium size to fit the majority of customers. However, please note that a Medium in China is approximately a Small in Europe/USA.

• How Can I Protect My Privacy?

  HIDE any sensitive data such as date of birth that you view as confidential. The name must be shown clearly.

• If I Order a Wrong Size, What Can I Do?

  You can send it back to exchange, however you are responsible for the shipping fee both ways. Usually the double shipping cost is more than the item price, so we strongly advise you to check the size information carefully when you make the order.

• Do I Have to Pay the Sales Tax?

  There are absolutely no sales taxes or any hidden charges to pay to our company side when you buy goods at SammyDress.com. However when the goods are received, the recipient may have to pay some taxes on their local side. When you are buying from our company, and the goods are …

• Why I Can Not Find the Email In Inbox?

  There are some complex rules and filters in every mail system so sometimes our e-mail will be treated as spam which is then redirected to your spam box.