What Should I Do If I Find My Package Opened Or Tampered With Upon Delivery?
What Should I Do If I Find My Package Opened Or Tampered With Upon Delivery?
Mr Button believes in making your shopping experience perfect. However, if you receive an open or a tampered package, please do not accept it. Report this concern by mail on wizards@mrbutton.in
Replacement can be initiated only if the product is in stock. Unfortunately if the product is out of stock then refund is initiated after your confirmation.
Once you have raised a replacement request, Mr Button will investigate and initiate the replacement process. You will receive an e-mail/sms advising you on the new order confirmation.
To ensure smooth & safe delivery of your orders, we have tied up with a number of trustworthy delivery partners. Once your order is dispatched, you will be informed about the delivery details via e-mail/SMS.
Order verification is done by mrbutton.in for all cash on delivery orders. It is a backend process to ensure authenticity of the order placed and to make sure there is no inconvenience caused to the customer.