What Should I Do If I Have Some Technical & Fitment Issues?
What Should I Do If I Have Some Technical & Fitment Issues?
If you are having trouble installing your item, or the product does not seem to be fitting your vehicle, please contact Technical Customer Care, the specialists of CarID will gladly assist you in installing your product.
If the product you purchased included a core deposit charge please follow the instructions below:Carefully open the product that has been sent to you. Note: You will need to reuse that box to return the core and receive your deposit back. Inspect …
If you have not received your merchandise, but your tracking number indicates that it has been delivered;please contact CarID and a replacement will be processed within 72 business hours. CarID will cover the cost of the new product and handle the claim with the courier.Lost Pa…
If you are not 100% satisfied with your purchase, UGG will exchange products in new/unused condition within 30 days of delivery.Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way).The few exceptions fo…
CARiD ships merchandise worldwide using FedEx, UPS, DHL, & USPS. Many of the products on CARiD.com will ship for free; if you do not see the FREE SHIPPING icon under the product description, simply add the merchandise to your cart and enter your address to see real time shi…
Whether you want a refund, store credit, or an alternative product UGG will process your cancellation request immediately and without any hidden fees.A few things to keep in mind:Non-Returnable products cannot be cancelled or modified once manufacturing has begun, they include:…