What Should I Do If I Receive a Different Item From the One That I Have Ordered?

Related FAQ

• What Do I Do If My Order is Received In a Damaged Condition?

  If you notice that your parcel is damaged or tampered, you should refuse to accept it and return it to the courier personnel with all of the original packaging material. You need to get in touch with the customer support and intimate the action immediately.

• How Do I Unsubscribe From Lulu & Sky?

  You can Subscribe / Unsubscribe from services in "My Account" section.

• What If I Am Not Available When You Deliver the Merchandise?

  In case of Online Order, three attempts will be made and failure to which, the product will return to its origin until further instructions are given by the customer.In case of Cash on Delivery Order, the Courier Company usually calls the customer to checks their availability. …

• How Do I Get In Touch With Luluandsky.com?

  Luluandsky operates 8am to 10pm. You can get in touch with the Customer support team anytime at 1800 103 6382 or by e-mailing at contact@luluandsky.com.

• is There a Limit to the Quantity That I Can Order?

  No, there’s not limit. Each order is verified with you via email/telephone in order to ensure your security and confirmation.