If your credit card is not authorized, first try to enter the credit card and billing information again. If you have re-entered the information correctly and still are not authorized, you can re-submit your order using a different card. For details on why your card was refused, please contact your card issuer. For your security, your billing name, address, and phone number must match that of the credit card used for payment. The system may decline any order that does not have an exact match on these criteria.