What Should I Do If My Order is Not Honored?

Related FAQ

• How to Cancel the Purchased Order?

  The detail steps are offered as follow:Log in to your Way account.Click on the Dashboard.Click on "View" on the reservation you wish to cancel. This will open a screen showing all the details of the reservation.Click on "Cancel" and "Okay". Your order will be cancelled and a li…

• How Do I Redeem My Order's Confirmation Code?

  Once your purchase is complete, you’ll receive a confirmation email. The email will include a link to access your order details. The order details will have instructions on how to redeem your order confirmation code.

• How Do I View My Previous Orders/Find an Order I Placed?

  All your Way.com orders are saved in your account. To access your Way account, click on the “Log In” link in the website’s upper right-hand corner.After logging in, you’ll see your Way account’s Dashboard page. Locate the “Pending and Previous Orders” section.This section will …

• How to Find the Order That I Placed?

  You can refer to the following steps:Log into your My Way account click on your profile in the upper right-hand corner.On the Dashboard page, find “Pending and Previous Orders”.Find the specific order(s) you’re looking for.To view the details, click “Preview”

• What is "Smart Parking"?

  Smart Parking is a feature built into the Way app (iOS and Android). At certain venues, you can use the app to open the venue’s Bluetooth-enabled parking gate! (Note: The app will prompt you to turn on your Bluetooth if Smart Parking is available. It’s a good idea to enable Blu…