What Should I Do If My Payment Page Had an Error?

Related FAQ

• What Should I Do If My Items Arrived Damaged?

  This situation rarely occurs, rough handling by the courier can lead to physical damage to your goods, e.g. broken screen. If this has happened, please follow these steps: If possible, raise a complaint directly with the delivery representative of the courier company befor…

• What is Free Warranty Service?

  Cafago will provide free warranty service to consumers within product warranty period if the product meet Free Warranty Service requirements. In this case consumers are no need to pay any types of maintenance fees such as testing fee, replacement fees or item(s) send-back fees.…

• Items are Missing From My Order, What Do I Do?

  Possible reasons:  Order Split Shipped: Check your order whether it has not been split shipped.Ordered from different warehouses: If you ordered from 2 different warehouse the order will have multiple shipments. CAFAGO made a mistake: On rare occasions an item maybe misse…

• Does Cafago Check the Products Before Shipping Them to Me?

  Yes, for sure.  Cafago has a professional quality control team. They will check carefully for each item Cafago received from suppliers and manufacturers to avoid sending defective goods to customers. If a item is found defective in QC test, it will be returned to the supp…

• What Should I Do If My Products Go Broken After a Period Of Use?

  If you encounter quality issues within the warranty period you will be covered. Every product has a specific warranty period(If it is not stated in the product listing, contact Cafago via email to service@cafago.com). In this case, please kindly provide Cafago with proof a…