What Should I Do If There is Something Wrong With My Order?

Related FAQ

• How Do I Pay for My Order?

  Currently, Payment through Paypal, all major credit card payments and some favorite local payments (Sofort, iDeal and MrCash) will be accepted.

• Can I track my order?

  North Sails will keep you updated on the status of your order via email, so you will know when to expect the delivery. Once the order has been sent to the delivery provider, you will receive a tracking code. With this, you can check what the exact date and time of your delivery…

• Can I Change My Order?

  Once you have finalized the payment, it is not possible to change your order. If you would like to order a different item, please purchase the product of your preference online and return the previous order. You can do this via the ‘return’ page.

• When Will My Order Be Sent?

  On weekdays, your order will be shipped within 24 hours after you place your order. If you placed your order on Friday, Saturday or Sunday, your item(s) will be shipped within 48 hours.