What Should I Do In the Case Of Uncertainties?

Related FAQ

• How Does a Credit Card Payment Work?

  Choose the "credit card" payment method in the ordering process. Please indicate your name, the credit card number, as well as the security digits and the expiration date of the card.

• Why Was My Voucher Not Accepted?

  Please note that voucher codes are usually subject to certain conditions. Possible reasons why your voucher may not be working are either that it is restricted to a minimum order value or it may have expired. So, first of all, check the value of your order and the expiry date o…

• When Will My Credit Card Be Charged By Connox?

  The amount to be paid will only be charged to your credit card once your goods have been shipped.

• Which Credit Cards Does Connox Accept?

  Connox accepts American Express, Visa and MasterCard.

• What is an Electronic Signature and How Do I Verify It?

  The electronic signature allows for an auditable and legally binding invoice in electronic form (PDF). The signature confirms the identity of the issuer and guarantees that the invoice cannot be changed later on. The electronic signature of our e-Invoice can be checked in the s…