When and How Can I Cancel My Account?

Related FAQ

• I Don’t Need Clothes Every Month, Can I Sign Up for an Alternative Time Frame?

  Absolutely! For example, UrbaneBox Members pause their account anytime, up to 3 consecutive months. All you have to do is send UrbaneBox an email.

• Does UrbaneBox Has a Phone Number?

  No—but please don’t misunderstand this as any lack of interest! UrbaneBox would love to answer your questions. UrbaneBox know sthe decision to omit phone support is unusual, but after experimenting with different approaches, UrbaneBox has found that starting with email enables …

• Can I Skip a Month?

  Yes, you may skip as many months as you wish without penalty. There are no obligations. Just email UrbaneBox by the 5th of the month if you would like to skip or pause your membership. Members can request to skip 3 consecutive months at a time. Just email UrbaneBox at urbanebox…

• Does UrbaneBox Ship to Canada?

  Yes, UrbaneBox now ships to Canada. Due to the higher shipping costs, there is a $25 surcharge for members residing in Canada. Please note, members residing in Canada are responsible for tariffs and duties. UrbaneBox currently use USPS for parcel and UrbaneBox is not able to pr…

• Does UrbaneBox Offer Clothes for Women?

  YES! UrbaneBox is excited to announce that UrbaneBox now offer their service to women!