When Can I Expect My Refund At Birthday In a Box?

It usually takes 10 - 14 business days to process your return once Birthday in a Box receives it in their warehouse located in Warehouse is located in New Berlin, WI. Please note that Birthday in a Box will send a return confirmation email after the return has been procceseed. It can take up to an additional 5-7 business days for the bank to process your credit once Birthday in a Box submit it and for the credit to appear on your statement.

Related FAQ

  • Does Birthday in a Box Accept Paypal?

    Yes! You will be able to select PayPal as your pay method during checkout. PayPal cannot be used for payment for pre-order items.

  • Can I Place My Birthday In a Box Order By Phone?

    Yes, of course. You may place your order by contacting our customer service department. Contact information can be found at the bottom of this page or on 'Contact Us' page.  However, you should know that the most secure way to provide Birthday in a Box your credit card inf…

  • How Do I Check Pricing and Availability?

    Each product page on the website displays the most current information available regarding price and stock. If you are interested in purchasing a large quantity, please contact Customer Service Department. You can also apply for bulk volume discounts if you meet the large order…

  • How Do I Know If an Item is Available On the Website?

    All items on website are available for immediate shipment unless marked "Special Order", "Pre-Order Now" or "Out of Stock".

  • Can I Combine Promotional Discounts At Birthday In a Box?

    No. Birthday in a Box only allows one promotional code per order. Birthday in a Box does not allow customers to stack or combine promotional codes. In addition, promotional codes can not be applied to orders that customers are using a Plum Benefits Certificate or Groupon code.

Hot Promotions From Birthday in a Box

  1. CouponStart at $100.00

    Take $20 Off $100

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    Take 20% Off Sitewide

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    Enjoy an Extra 10% Off Your Next Order When You Sign Up!

  4. SaleStart at $100.00

    $40 In Free Personalization On Purchase Of $100 Or More In Non-personalization Items!

  5. Coupon10% Off

    Extra 10% Off Your Order

  6. CouponStart at $200.00

    Enjoy Up to $50 Off With Your Orders Of $200

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