When Does Shoes.com Charge a Credit Card for an Order?

Shoes.com charges a credit card after verifying the order has shipped.

Related FAQ

  • Is It Safe to Use My Debit Card On the Website Of Shoes.com?

    Yes. Please note that if you choose to pay by debit card, the amount you charge will be put on hold, meaning it will not be available to you once you place your order. When your order is shipped, your order total will be withdrawn from your account and the original hold will be…

  • Can I Order Over the Phone?

    Yes. If you would like to order by phone, a Customer Service associate will assist you to complete your purchase. Please call Shoes.com Customer Service toll-free at 1-888-200-8414. From outside the U.S., call +1 617 451 2880. 

  • How Does Shoes.com Calculate Sales Tax?

    Unless specifically indicated, Shoes.com is the seller of items purchased on their site.  Items sold by Shoes.com are subject to tax when shipped to destinations in: AR, CA, CO, CT, FL, GA, IL, IN, KS, LA, MA, MI, MN, MO, NE, NJ, NY, NV, OH, PA, RI, SD, TN, TX, UT, VT, WA …

  • How Can I Cancel My Order Of Shoes.com?

    Contact Shoes.com Customer Service toll-free at 1-888-200-8414, or from outside the U.S. at +1 617 451 2880 as soon as possible after placing your order. Please note that your order can only be cancelled during processing phase. Processing time typically ranges from 1-5 busines…

  • Why Doesn't the Tracking Number Work?

    It may take 24 hours before tracking information appears on the UPS website. For further assistance, contact Shoes.com Customer Service toll-free at 1-888-200-8414. From outside the U.S., call +1 617 451 2880.

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