When Does Shopclues Initiate Pickup for Returns?

Once your request to return an order is approved, a pickup will be initiated. Once return is approved for pick up, email will be sent to registered email id for pick up related details. Please keep the product ready with all tags & accessories. Kindly ensure proper packaging to avoid any damage during transit. Please take care of the following points, while packing your product for Pickup -

  • Product should not be used/altered/ tampered 
  • Keep original price tag & packing slip intact
  • Mention Order Number on the box
  • Do not seal the box
  • Mention the Order Number/Delivery Address on the package, before handing over the packet to our Pickup executive
  • Keep the Courier Company's receipt for tracking purposes

Please Note - ShopClues shall not be liable for any incidental defect/damage, like liquid leakage/mishandling etc.

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