When I Get a Package From a Non-jet Retailer for an Item Bought At Jet, Sometimes the Invoice Lists a Credit Card, Billing Addre

Your order may occasionally be fulfilled by a retailer other than the one stated at checkout, but you will always pay the same price. In those cases, Jet.com purchases the item ourselves on your behalf: Your privacy is important to Jet.com, and Jet.com would never share your personal information with a retailer with whom you had not agreed to share it.

Related FAQ

  • What If I Want to Return an Item That Was Fulfilled By Someone Other Than Jet?

    You can initiate a return to one of Jet.com's retail partners by visiting the Order History page in the Account section of the site. You'll be able to see the amount you’ll be refunded by Jet and print out a return label. Be sure to use the Jet return label you print out, not o…

  • How Does Jet Calculate Sales Tax?

    Unless specifically indicated, Jet is the seller of items purchased on the Jet Sites.Items sold by Jet are subject to tax when shipped to destinations in: AL, AR, CA, CO, CT, FL, GA, IL, IN, KS, LA, MA, ME, MI, MN, MO, MS, NC, NE, NJ, NY, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT,…

  • What is Jet?

    Jet is a shopping site dedicated to saving you more money. Everyday low prices are just the start, because Jet.com's real-time savings engine gives you the power to make prices drop even lower as you shop.

  • Do All Orders Qualify for Free Shipping?

    To qualify for free shipping, your order merchandise total before savings and estimated tax needs to be at least $35. (You can’t combine multiple orders to reach that number.) For orders below $35, Jet.com charges a fixed shipping fee of $5.99.

  • What is “room Of Choice” Service?

    “Room of choice” service means that your oversized items will be delivered right to the room or outdoor location of your choice — not just to your doorstep. Some carriers offer the option to upgrade to this service, just ask the delivery company when they call to schedule your …

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