When I’m Returning a Product, Do I Have to Return the Free Gift That I Got With It As Well?

Related FAQ

• I Got a Call From the Logistics Partner Asking Me to Collect My Order. What Should I Do?

  This happens only in cases where the PIN code is out of the delivery network area. Please do collect your order if you can. If this isn't possible, the order will be cancelled and we will initiate a full refund.

• Do I Need a Tata CliQ Account to Be Able to Shop?

  Yes. You need an account to be able to shop on Tata CLiQ. However, as a member you can enjoy a truly personalized experience without the hassle of entering your details every time you shop from our site. Sign up is very easy, you can shop by simply entering your email ID and de…

• Will I Be Charged a Shipping Fee?

  Tata CLiQ charges a nominal shipping fee on certain brands/products, and the fee amount will be highlighted at the time of making the payment. This shipping fee is non-refundable in case the product is returned. However, the shipping fee will be refunded in case the brand/selle…

• Will the Logistics Partner Call Me Before Delivering My Order?

  No. However you will receive an SMS alerting you that your order is out for delivery. You can also track your order here.

• I Want to Know Where My Package Is. How Can I Track My Order?

  You can track your order through the My Orders section in the My Account section whenever you like. Simply select the order you want to track and check its status. You may track your order even if you aren’t signed in - just click on the Track Orders tab on the Tata CLiQ homepa…