When I Proceed to Checkout, It Says “a Match Of the Shipping Address City, State, and Postal Code Failed.” What Should I Do?

Related FAQ

• Can Other People Print My Case?

  No, only you can print your case unless your design is available on the Casetify Artist Collection.

• How Can I Pay for My Orders?

  Click on PayPal or Credit Card upon checkout.

• How Can I Make Changes to My Order?

  Simply email us at hello@casetify.com within 12 hours. Be sure to include your order number! If you would like to change your design, please also include the URL or name of the new design. Otherwise, if it is the device type, case type or color that you would like to adjust, pl…

• Is Casetify's Frosty White Cases Transparent Or Crystal Clear?

  Casetify's cases in Frosty White are semi-transparent, but not crystal clear.

• Does Casetify Accept Credit / Debit Card?

  Yes! Casetify accepts major credit / debit cards via PayPal and NO PayPal account is required for checkout (except for a very few specific countries). Please choose "Don't have a PayPal account?" upon checkout as illustrated here.