When is Customer Care Available?

Sabon customer care is available Monday-Friday between 9AM-5PM EST. (hours may vary during holiday season)

You may contact customer care at 1.866. 697. 2266 or e-mail Sabon at: customerservice@sabonnyc.com.

Related FAQ

  • How to Track My Order?

    UPS is the primary shipping carrier used by Sabon; UPS is unfortunately unable to deliver Sabon packages to any P.O. boxes.Once your order is processed and shipped you will receive an e-mail with the tracking details of your shipment.If you need any further assistance you may c…

  • How Can I Make a Change Or Cancel My Order?

    Sabon customer care is able to cancel an order up to 30 minutes maximum post an order being placed only during traditional business hours. Once, it passes the appropriate time frame, customer care is unable to make any changes to your order as it is being processed.Sabon reserv…

  • What is the Return & Exchanges Policy Of Sabon?

    Sabon offers complimentary returns and exchanges. Sabon will only accept returns or exchanges for purchases made on Sabon.Any order placed through Sabon is eligible for pre-paid shipping label through their Easy Returns option, located at the footer of their page.You …

  • Do Sabon Products Have an Expiration Date?

    Sabon products do have an expiration date and this date is printed on the packaging of each product. Despite the expiration date, Sabon recommends you store your products in a cool, dark place away from direct sunlight and heat in order to preserve them. Storing products i…

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