When Should I Expect to Receive My Refund?

REISS aims to process returns as soon as they are received at the warehouse and you will receive an email confirmation once your refund has been processed. It will normally appear back on your statement within 3-5 working days but some card providers can take up to 10 working days to process the funds back on to your card.

If the date on your expiry card has expired or has been lost or stolen, please contact [email protected] so that they can update and ensure that your refund gets processed correctly.

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