When Will Be I Charged?

Related FAQ

• Do I Have to Pay Customs and Import Charges?

  No - all customs and import charges are included in the price of the order. However, if taxes and duties have been levied on top of your order, please get in touch with Customer Service for assistance.

• Has My Order Been Shipped?

  As soon as your order has been sent out, TOUS USA will send an e-mail letting you know.If you do not receive your order within the specified delivery time, please contact Customer Service, and TOUS USA will look into it.If you created an account before you submitted your order,…

• What Currencies Can I Use on TOUS USA?

  You can pay in the currencies listed below: United States dollars ($)All prices are shown in the currency of reference for your country. Your delivery address will decide the curency you are charged in.If a different currency applies to the billing address than the delivery add…

• How Do I Return Items to TOUS USA?

  All returns must be sent to the Return Service Center at the purchaser's expense with the original packing slip / certificate of authenticity. Return address labels have been provided together with your packing slip for your convenience.As proof of your return, TOUS USA recomme…

• Where Do You Ship To?

  TOUS USA currently ships to the 48 contiguous United States.TOUS USA does not ship to Alaska, Hawaii, APO/FPO addresses, P.O Box-es and the U.S Virgin Islands.