When Will I Be Billed for My Furniture If I Financed My Purchase?

Rooms To Go policy is to collect the amount equal to delivery and sales tax as a down payment on all financed orders.

Customers will begin to receive statements from the finance company within 60 days following the date of delivery. You will not be billed or receive a statement prior to accepting the furniture into your home.

Related FAQ

  • What If My Merchandise is Delivered Damaged?

    If there is a problem with your furniture during delivery, you can contact one of the Customer Service Representatives. They are available to take your call Monday-Friday 8:00am-8:00pm, and Saturday 8:00am-4:30pm EST. Please remember to report all problems immediately so that t…

  • Does the Color Of the Physical Merchandise Differ From What is On the Site?

    Because settings on individual monitors vary, it is often hard for Rooms To Go to show the exact color(s) of each item. All images have been optimized to look their best on a variety of different platforms, browsers, and monitors. If you have questions about a particular color …

  • Will My Furniture Need Assembly?

    Most of the furniture RoomsToGo offer for delivery is fully assembled and will be set up for you. Some furniture (including, but not limited to, occasional tables, sofa tables, entertainment consoles, some dining tables), however, may require some assembly on your part. These i…

  • Can I Get a Sample Of the Fabric Or Leather I Am Interested In?

    Fabric and leather swatches are available for many styles, so that you may experience the color and texture of the furniture before you make a purchase. When you find a style that you like, simply click on the Order a swatch" option (one will appear if a swatch is available) on…

  • Where Do I Go to Get Parts?

    Missing Parts: If you are missing parts from delivery, please contact the customer care center at 1-800-766-6786. An agent will need to confirm your request to be sure the correct part is ordered. For best results, please have your order number available when calling.  Rep…

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