When Will I Receive a Refund?

Related FAQ

• How Do I Return an Item to Storets?

  Please contact Storets.com at cs@storets.com with the below details: order number name of item you want to return reason for returning

• Do I Need to Be a Member to Purchase At Storets?

  To make purchases on storets.com, you do not need to register; however, Storets will suggest you create an account to access exclusive areas and services dedicated to customers. Storets also has a reward points program, where you will earn points with each order.

• Does Storets.com Offer Discount Codes?

  There are discount codes offered sometimes throughout the year. Signing up to newsletter is an idea to be up to date on this!

• What Countries Do You Ship To?

  Storets ship to all countries that FedEx ships to, as well as China and Russia! For Russia and some select countries, EMS International is our partner shipper.

• Can I Receive My Refund On a Different Credit Card From the One I Used for the Order?

  For security reasons, Storets cannot refund a credit card that is different from the one used for the purchase. If your card has expired or you have cancelled your credit card, the options are:  reward points of equivalent amount; or  refund to a PayPal account. …