When Will I Receive My DD4 Refund?

The refund caused by order cancellation, refund agreement or Mediation will be process instantly from DD4 account. However, it may take 7-10 business days for it to display on your credit card statement.

Refunds are issued based on the payment method used at the time of purchase. Please refer to the below table for the detailed refund time:  

Late Refund. If you haven't received a credit for your return yet, here's what to do:  

  • Credit Card Refund and Debit Card: Contact the credit card company. It may take some time before the refund is posted to your account. 
  • Bank Account Refund: Contact your bank. There may be some processing time before the refund is posted to your account.

Related FAQ