When Will I Receive My Refund From Figleaves?

  • Refunds will be credited back to your original payment method used to place the order
  • The length of time it takes to refund back to your account will depend on your payment provider
  • As soon as your refund has been submitted Figleaves will send you an email to let you know
  • Please note delivery charges are non-refundable unless the goods are faulty

Related FAQ

  • Do I Have to Pay Shipping Again for My Replacement Item?

    If you’ve asked for replacements, you won’t be charged again for shippingReplacements are shipped to you free by standard deliveryIf you’d like them to be sent express (for countries where this option is available) please request this with your return. The difference between st…

  • Can I Return My Items to Figleaves?

    You can return items back to Figleaves for a refund or replacement as long as:The items have not been worn or washedLabels still remain attachedItems are returned inside the returns period

  • What Happens If I Am Not In When My Delivery Arrives?

    If your order doesn't fit through your letterbox and you are not home, then depending on the carrier you have selected they will leave a card to advise delivery was attempted, together with details of:Where you can collect your order fromHow to rearrange deliveryThat your parce…

  • Will Public Holidays Affect My Order?

    Figleaves does not count UK public holidays as working days (Monday - Friday). Figleaves ships all orders from the UK so you’ll need to add an extra day to your estimated delivery time.

  • How Can I Track My Figleaves Order?

    You can track your order as soon as it’s left warehouse using your unique tracking number.

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