When Will I Receive My Refund From OnePlus?

It takes around 7 business days for payment providers to process refunds. If a product return is involved, this may take slightly longer as OnePlus need to verify the parcel has been returned. Refunds are made to the original source of payment. If you haven't received your refund after 14 business days, OnePlus will suggest that you contact your payment provider for details. If they are unable to help, please contact support@oneplus.com - OnePlus may be able to provide an ARN (Acquirer Reference Number) or screenshot to help your payment provider track your refund manually. Please note that the exact time it takes to process a refund depends on your payment provider.

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