When Will My Card Be Debited?

Related FAQ

• My Order Says "in Progress", What Does This Mean?

  Your order has been received and is being processed.

• How Many Devices Can I Download Items to When Purchased On Eden.co.uk?

  You can download an item up to 10 times across multiple devices within 24 hours of when you start your first download.Once you start to download an item you will have 24 hours to complete the download or download to another device.

• How Do I Download My eBooks Purchased On Eden.co.uk?

  If you purchased eBooks before March 2016 these eBooks will not longer be available to download. Any eBooks purchased from March 2016 forward will be available to download from the My Account link at the top right hand side on any page.

• My Order Was Shown As Posted But Has Now Changed Back to Order Taken / Processing / Packing - Why?

  Very occasionally an error or an incident occurs at the point of dispatch which means the original dispatch is unlikely to reach you. If this is the case, rather than waiting the normal 15 day period for Eden to be sure that you will not receive the item Eden prefers to rollbac…

• How Do I Access My Downloads Purchased On Eden.co.uk?

  Any downloads purchased from March 2016 forward will be available to download from the My Account link at the top right hand side on any page.If you cannot remember your password to log into your account please use the forgotten password link.