When Will My Credit Card Be Charged By Connox?

Related FAQ

• Where Do I Find the Required Data?

  The credit card number is the embossed sequence of digits on the front of the card. The security digits are usually on the back of your credit card. Security digits are never embossed, they are always printed. The MasterCard and Visa security digits consist of three number…

• How Does a Credit Card Payment Work?

  Choose the "credit card" payment method in the ordering process. Please indicate your name, the credit card number, as well as the security digits and the expiration date of the card.

• Why Was My Voucher Not Accepted?

  Please note that voucher codes are usually subject to certain conditions. Possible reasons why your voucher may not be working are either that it is restricted to a minimum order value or it may have expired. So, first of all, check the value of your order and the expiry date o…

• What is an Electronic Signature and How Do I Verify It?

  The electronic signature allows for an auditable and legally binding invoice in electronic form (PDF). The signature confirms the identity of the issuer and guarantees that the invoice cannot be changed later on. The electronic signature of our e-Invoice can be checked in the s…

• What Should I Do In the Case Of Uncertainties?

  If you have any questions about your order or the credit card payment, please contact Connox. Please do not request a payment reversal! This will lead to unnecessary costs, which Connox might have to bill you for.