When Will My Credit Card Be Charged for My Order?

Related FAQ

• Can I Use Arctis Pro Wireless Or GameDAC with PS4 Slim?

  Yes, you can use your Arctis Pro Wireless or Arctis Pro + GameDAC with a PS4 Slim, but will need some way of connecting to optical audio in order to use all of the product’s features such as surround sound and ChatMix.

• What Shipping Provider Does SteelSeries Use?

  Shipments in the United States and Canada will be shipped with FedEx. Shipments going to countries in the Europe will ship with the United Parcel Service(UPS) or General Logistics Systems(GLS). Shipments going to Asia and Oceania will be shipped with DHL.

• Does My Billing Address Need to Match the Address On File With My Credit Card?

  Yes. For credit card verification you must enter your billing address exactly as it appears on your credit card statement. However, the shipping address you wish to ship to does not need to match your billing or credit card address.

• Does the Arctis Pro + GameDAC Work With Xbox One?

  Yes…but not the same way as on PS4. The issue is that Xbox does not support standard USB audio, so getting chat to work requires a different setup.

• What Currency are SteelSeries's Prices Listed In?

  SteelSeries's prices are listed in United States Dollars, Canadian Dollars, European Euros, and British Pounds. For all remaining countries, currency exchanges are done at the time of purchase through your credit card company. Please contact your individual issuer for details o…