When Will My Order Arrive?

Related FAQ

• Are There Any Delivery Restrictions?

  Any states with delivery restrictions will be noted on each item’s product information page. For items eligible for delivery to Alaska and Hawaii, please allow an additional 2-5 business days. Additional remote surcharges may apply. HomeDepot is not able to ship to interna…

• What Happens If My Item is Backordered?

  When a product is in backorder status, the estimated delivery date is provided on the product information page and in the order confirmation e-mail. In rare instances, when an in-stock item becomes unavailable after you have placed an order, you will receive a Backorder Notific…

• What is the In-Store Return Exceptions?

  Returns for purchases made with a Store Credit or gift card will be refunded as a Store Credit. Registration of Store Credit may be required. Please bring a valid driver's license or government-issued photo identification for registration. Returns made without a valid sales rec…

• Can I Change Or Cancel My Order Of Home Depot?

  If you would like to change or cancel your order, please call the Homedepot.com Customer Care Team at 800-430-3376 as soon as possible. They will do everything they can to accommodate your request if your order has not already been processed.The order-fulfillment and shipping s…

• What If My Merchandise Arrives Damaged?

  If you order arrives with damage, please call 800-430-3376 so we may assist you with a replacement order or refund. If you are present at the time of delivery, refuse the broken or damaged items with the carrier and, when applicable, note the damage on the delivery receipt.&nbs…