When Will My Order Be Processed By TOMS?

All orders are processed within approximately 1 to 2 business days after the order is placed. Orders placed on a weekend or holiday will be processed within 1 to 2 business days, Monday through Friday. Please note that all processing times are estimates and may be subject to change.

Related FAQ

  • What is the Return Policy Of TOMS?

    Item(s) that are unworn, unwashed and unaltered, or items that you believe have a manufacturer’s defect, may be returned if purchased exclusively from TOMS.com. In order for TOMS to process your return, TOMS must receive your item(s) within 30 days of your order date. Please ac…

  • What Forms of Payment does TOMS.com accept?

    TOMS accepts Visa, MasterCard, American Express, Discover, PayPal, TOMS.com Gift Cards and TOMS.com store credit. TOMS does not accept checks or cash at this time. Please note that if you pay with a TOMS.com Gift Card or store credit, you can pay for the balance of your purchas…

  • How Do I Know If My Order Was Placed Successfully?

    After your order is submitted, you will be directed to an order confirmation page with your order number. If you've reached this page, TOMS has received your order and we are either reviewing your payment information or your order is ready to be processed. You should also recei…

  • Does TOMS Offer Price Adjustments?

    TOMS is committed to offering you exclusive offers on our latest styles, which may change on a daily basis. Due to their constantly changing promotions, TOMS currently does not offer post-purchase price adjustments.

  • Does TOMS Restock Shoes That are Sold Out?

    Most of TOMS styles are seasonal or limited editions; this means that once they sell out they will not be restocked. However, some of classic styles are frequently restocked, such as the following:  Men's: solid color Canvas Classics, Natural Burlap, and Earthwise Slate Cl…

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