Should you have questions regarding the non-receipt of your order, please contact Ty Games at customerservice@Ty.com within 60 days of receipt of the shipping confirmation email or within 90 days of your original order. Please reference your order number in your e-mail. In the …
Orders can be shipped to APO/FPO military addresses. Non-military orders shipping outside of the United States must be addressed to a physical street address. Orders shipping within the United States can be shipped to PO Boxes.
Currently, Ty Games accepts Visa, MasterCard, American Express and Discover. Cash, personal checks, cashiers/certified check, money orders or any other form of payment will not be accepted.
Should you have questions or concerns regarding charges to your credit card, please contact Ty Games at customerservice@Ty.com. Please reference your order number in your e-mail. At the present time Ty Games is only able to respond to emails written in English.