When Would the Payment Be Deducted From My Card Account? Would I Be Charged As Soon As I Complete Ordering Online?
When Would the Payment Be Deducted From My Card Account? Would I Be Charged As Soon As I Complete Ordering Online?
Yes, an amount equal to your total order value will be deducted, as soon as you place the order. In the unlikely event that Shoppers Stop is unable to ship your full order, you shall receive a full refund for the amount of such undelivered items.
COD payment is now applicable on orders worth Rs 999 & above. It is strictly a cash-only payment method; Gift Vouchers, Demand Drafts, Cheques or Store Credit notes cannot be used for COD orders. Currently, Shoppers Stop offers COD option only at select locations.
You can change the shipping address before your order is billed and shipped by calling Customer Care on Toll Free No. 1-800-419-6648 (8:00 am to 10:00 pm) or by mailing Shoppers Stop at customercare@shoppersstop.com.
No, Shoppers Stop offers FREE shipping on returns, which means that any items you wish to return are collected by courier at cost, and you do not bear any charges for the same.
Yes, you can cancel the order fully or partially before it is shipped. However, additions to an order, or changes to the item ordered, are not possible.
Shoppers Stop does not store your complete credit card information on website, and hence this cannot be compromised on our website. If you suspect that your card has been compromised on some other website and has been misused on our website, please immediately report the incide…