Where Do I Find My Tracking Information?

Tracking information is located in two places. Tracking information is provided in your shipment confirmation email. You can also locate your tracking information in My Account in your Order History.

Related FAQ

  • Where Do I Find My Return Label?

    Your return label is located on the packing list that was inside your package. If you do not have it, contact the Customer Care Center at US: 877-810-9030 or Overseas: 001-877-432-1736 for assistance.

  • Does Navyexchange.com Offer Gift Packaging?

    Yes, myNavyExchange.com does offer gift packaging for a limited number of items. Our attractive gift bags are cream colored with a gold Navy Exchange logo. Once the items are placed in the gift bag, it is decorated with cream colored tissue paper.Gift packaging is available at …

  • Where is the Closest Store? What Hours are They Open?

    In order to locate a store near you, simply go to the top left corner of this page and click on Store Locator. Enter a zip code or state, enter country if OCONUS, and you will see the store options. Once you click on any of the red icons, you will be able to click on Store Deta…

  • How May I Cancel an Order?

    If your order hasn't been processed for shipping, you may cancel it by calling a NEX Customer Service Representative from the U.S. at 1- 877-810-9030, from overseas at 001-877-432-1736 or by e-mail.

  • What Emails Will I Receive?

    You are in control of what emails you want to receive. After registering online, you will receive a welcome email with more information on how to select the type of emails you would like to receive. In addition, we send order confirmation and shipping confirmation emails. In or…

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