Missing Parts: If you are missing parts from delivery, please contact the customer care center at 1-800-766-6786. An agent will need to confirm your request to be sure the correct part is ordered. For best results, please have your order number available when calling.
Replacement Parts: If you are seeking to purchase replacement parts not covered under our service warranty, please contact the customer care center at 1-800-766-6786 so that they may check the availability and cost of the parts you seek to order. This may include drawer handles, cushion casings, and cushion cores or other attached parts.
Note: Parts available at the distribution center may take 3-5 days for delivery by ground mail. All other Items may take 3-5 weeks for delivery and are shipped directly from the manufacturer to your home delivery address.