All products must have the original order number to be returned. YELLOOW is happy to help find the order number for products received as a gift. Contact YELLOOW customer support for assistance by emailing info@yelloow.com. YELLOOW will need the name and/or email address of the …
If products were purchased directly from a YELLOOW representative’s personal inventory using cash or check, please contact the YELLOOW representative to begin the return process. If contact with the representative is not possible, contact YELLOOW customer support for assistance…
When purchasing products from a Sample Sale or from an event with cash or check, please follow up directly with the YELLOOW representative for information regarding returns.
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Refunds are processed within 5-business days after your return has been received. Once the return is processed, the refund should be available within 1-10 business days, depending on your credit card company and/or their billing cycle.