Where Do My Jet Packages Ship From?

Jet orders are delivered either from the warehouses of Jet.com's retail partners or from our fulfillment centers. Jet selects retailers that can fulfill your shipment in the most efficient, cost-effective way.

Your order may occasionally be fulfilled by a retailer other than the one stated at checkout, but you will always pay the same price.

Related FAQ

  • How Do I Cancel an Order On Jet.com?

    You can cancel your order by visiting the Order History page in the Account section of the site or by calling the Jet Heads at 1 (855) 538 4323 within 30 minutes of placing your order.You won’t be able to cancel your order after 30 minutes have passed, but once the items have a…

  • What is Jet’s Return Policy?

    Returns are free on nearly everything sold on Jet. You have 30 days from delivery to make a return. Jet.com reserves the right to refuse a return if an item is not returned in its original condition, including all packaging and tags, but Jet.com understands that things happen. …

  • Why Does Opting Out Of Free Returns On an Item Lower the Price?

    The cost of a potential return is built into the price of items you buy online. When you opt out of free returns on an item, we save that cost, so you pay less.

  • Do All Orders Qualify for Free Shipping?

    To qualify for free shipping, your order merchandise total before savings and estimated tax needs to be at least $35. (You can’t combine multiple orders to reach that number.) For orders below $35, Jet.com charges a fixed shipping fee of $5.99.

  • How Do I Get My $10 Off an Order?

    Once you sign up for a Jet account using the unique referral link you received, start adding items to your cart. Once you add $50 of promo-eligible items to your cart, you’ll see the discount automatically in your cart. Please note that items marked as ineligible for promotion …

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