Where Do You Ship My Order From?

Related FAQ

• How Do Promotional Codes Work?

  The Promotional Codes of yoox.com give you access to exclusive offers. To receive Promotional Codes, subscribe to our YOOX.COM news.To take advantage of a promotion, enter the code in the appropriate field at checkout and click "Apply". Only one YOOXCODE can be used for each or…

• What Kind Of Box Do You Ship Orders In?

  Yoox.com cares about the environment and delivers each package in ecobox, the e-commerce packaging made entirely from recycled or recyclable materials. The box and all of its packing materials are made using cellulose gathered under environmentally, socially and economically su…

• Can I Change My Order and Add Other Products Or Remove Them?

  Unfortunately not. Each order is processed automatically and once it has been confirmed, it is not possible to modify the details. To purchase additional items, you must place a new order.

• Can I Choose a Delivery Date/time?

  Unfortunately, it is not possible to choose a specific date and time.You can try to contact the UPS (03457 877 877) directly to organize a possible delivery date.

• How Does Delivery Work and What Should I Do If the Package Has Been Delivered to a UPS Access Point?

  Deliveries are made by UPS during working hours from Monday to Friday, with the exception of public holidays. After the first failed delivery attempt, the courier will take your package to the nearest UPS Access Point, if there is one in your area. You will receive a UPS InfoNo…