Where is My Another Package?

Related FAQ

• What Does the Order Status “Back Order” Mean?

  “Back Order” means that some products in your order are currently out of stock and you need to wait for new stock to arrive. In this situation, your order will be split into sub-orders, and Newchic will dispatch the available items first.

• Why is My Newchic Coupon Not Working?

  If your coupon is not working, the reason will be given when you try to apply the coupon code. Common reasons include: The coupon has expired. The coupon may have been used already. The coupon can only be used a limited amount of times and has reached this limit. The coupo…

• Why Did My Credit Card Payment Fail?

  The most common credit card issue is incorrect card details, if you have checked the card details are correct, these are other possible reasons:. A do not honor status is sent by the bank that issued your card. The card has insufficient funds. The card has expired or has n…

• I Did Not Receive My Order, Why is the Tracking Status Showing As Delivered?

  Possible reasons include: The delivery address is incorrect . Someone else has signed for the parcel. The parcel has arrived at your local post office and will be delivered in 1-2 business days. The parcel has been delivered and left in your mailbox. If the shipping addr…

• Why Haven’t I Received My Newchic Order?

  A. Your order has not shipped out yet. Newchic recommends you check the status of the order in your Account. Go to: View orders --My orders. B. Your order is in transit, and it is within the estimated delivery time, please wait, in most cases orders will arrive within the estim…