Where is My Etam UK Order?

Related FAQ

• Can Etam UK Change the Amount Of My Invoice?

  Etam UK is unable to make any changes to invoices. Etam UK is required by law to indicate on all commercial invoices and official documents full and accurate details of the order including price.

• Can I Remove an Item From My Order?

  The system processes orders immediately, which means Etam UK is unable to change orders.  Regrettably this means Etam UK is unable to remove an item from your order.  If you no longer require any of the items ordered, you may return them to Etam UK for a full refund.

• Can I Change My Billing Address?

  For your financial security, Etam UK is unable to make any changes to the billing details after an order has been placed. If you have received an order confirmation, then your order is processing and should ship to you very soon. Once dispatched, you will receive an a…

• Can I Add an Item to My Order At Etam UK?

  Etam UK is unable to change orders once they have processed through their system. Regrettably this means Etam UK is unable to add an item to your order. If you wish to purchase an additional item, please place a new order.

• Why Was My Order Canceled By Etam UK?

  There are various reasons why an order may have been canceled such as:  Out of Stock Unverified information Payment decline If your order was canceled, you should receive an email notification detailing the reason. Sometimes an order does not process – this could be …