How to Find My Order?

Please fill in your both account email and order number in order to monitor order status.

Related FAQ

  • How to Track Shipping?

    Please ensure your email is right to receive order or shipping confirmation. If you haven't received shipping confirmation, please check the email address you used to place the order. All the confirmation emails should be sent there. Otherwise, please check it in your junk emai…

  • What is Tips for Shipping?

    Attention: telephone number is required for delivery. Your account email should be right in order to receive order confirmation and shipping confirmation. Your address should be elaborate,including possible atp.or unit number. We are not responsible for undelivery or extra ship…

  • Why I Haven't Received Shipping Confirmation Or Tracking Number?

    a.You might submit the incorrect email address (CHICNICO will automatically transmit to this address).b. Please check the confirmations in your Trash/Junk Box.c. There will be a processing period of 1 to 8 days due to shopping season or great popularity of certain items. Please…

  • Why I Still Haven't Received My Items Until Now?

    Certain items enjoyed by a great popularity of customers may encounter an inventory crisis. Please allow as several days to process it. The items are definitely shipped out, please don't worry. CHICNICO never miss an order.

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