Where is My Shipping Confirmation and How to Track My Package?

Related FAQ

• Does the Jewelry Tarnish Or Ever Fade?

  The jewelry will keep its color and shine for years to come if you follow these tips. Avoid touching water, applying any alcohol, or spraying, such as perfume, hairspray, body lotions, cleansers or hair grooming products on or near the jewelry. The water or alcohol will cause m…

• How Do I Use a Coupon Code?

  You can apply coupon code to your order at checkout. Once you've entered your coupon code, click “Apply” and the discount will automatically adjust your order total. Please note that if you do not click ”Apply” before continuing checkout, your order total will not reflect coupo…

• Will My Parcel Be Charged Customs and Import Charges? Can I Return the Item If I Do Not Like It Or It Does Not Fit?

  Yes, you can return the item if it does not fit. The customer has to contact Metisu to get a return authorization (return address) within 30 days upon receipt if you want to return the item. Please kindly take note that the address on the parcel is not Metisu's return address. …

• Will My Parcel Be Charged Customs and Import Charges?

  In most cases, there is no extra custom fee for standard shipping. But the recipient will be fully responsible for the charges if there is any.Metisu is not in control of any country-specific tariffs and duties imposed on your order by your respective government. Taxes and duti…

• What Kinds Of Payment Methods Does Metisu Accept?

  At present, Metisu has two main methods: PayPal and Credit Card or Debit Card via PayPal.