Which Items are Not Available for Return?

Related FAQ

• What Customs, Duties and Taxes Will I Pay?

  Milanoo does not add any hidden charges to your order. The price you see in the checkout is the price you will pay. However, there are certain things that Milanoo has no control over such as the possibility of paying taxes when the goods enter your country. Please note tha…

• What Should I Do If the Delivery is Delayed Or Missing?

  If your package has not arrived on time please firstly check with your neighbors and the local sorting office in case it was delivered when you were not present. If it has not been delivered please apply for RMA through your Milanoo account. Also, please fill in a ‘Non receipt …

• What Else is In the Shopping Cart?

  The shopping cart has many useful features such as, “Edit” your saved item without removing it manually, “Clone” the existing item if you'd like to have another one with a different size or color. Immediately pay for the order without logging in to Milanoo. Milanoo also recomme…

• How Do I Check the Shipping Time and Fee?

  The shipping time and fee is determined by the country Milanoo is shipping to. You can check this information by clicking on ‘Est. Shipping Time and Cost’ when you have placed the items in your basket.

• Why Can’t I Use My Coupon?

  A coupon may not work for the following reasons: The coupon has expired. Time limitations apply to some, but not all, coupons. Some coupons are only available when the price is over a certain amount. Some coupons can not be combined with other deals and discounts…