Calculating when your order will arrive is easy! You can calculate a delivery estimate by taking the processing time for your order and adding the transit time based on the shipping method you've chosen. Let's say you order a faucet. To calculate when to expect it, you would go…
If you would like to make changes to your order, Lightinthebox will recommend cancelling your order; then, proceed to place a new order. Please note that while most of our products can be cancelled up until they are shipped, certain products cannot be cancelled for restocking/p…
Once an order has shipped out,
Lightinthebox will send you a Shipping Confirmation Email that includes your Tracking Number. To check the status of your package, please click on the link and it will redirect you to UPS, DHL or other shipping vendor's website. This functio…
Each dress is carefully tailored to match exactly what you see in the photos, and unfortunately Lightinthebox is unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand…
Made-to-order means that all dresses, whether a standard or custom size, are tailored just for you once you place your order. This means that we don’t have a factory full of machine made dresses, instead they are all crafted by our highly skilled tailors.