Which Payment Options Does Tervis Accept?

Payment must be by credit or debit card.

Tervis accepts:  

  • Visa 
  • MasterCard
  • Discover
  • American Express

Related FAQ

  • Can I Make Phone Orders?

    Give Tervis a ring at 1-866-TUMBLER (1-866-886-2537) Mon - Thurs: 9 am - 6 pm ET, Fri: 9 am - 11 am, 12 pm - 6 pm ET.

  • How Do I Purchase Water Bottle Replacement Parts?

    For questions about water bottle gasket or for a replacement gasket, please contact Customer Service at (866) 886-2537 or customercare@tervis.com.

  • What If My Guarantee Replacement Form Won't Print?

    If you've completed the information and selected "submit & print" but the form won't print for any reason, please wait 24 hours for an email confirmation with a return number. This email can be printed and included in your package.

  • What is the Returns & Exchanges Policy Of Tervis?

    You may return your order with your sales receipt or packing slip within 30 days from your date of purchase for the refund of the sale price and tax of the purchase (shipping charges will not be refunded). Please note that non-defective returns must be returned in new and unuse…

  • Which Accessories Can Be Replaced?

    Stainless steel, water bottle, My First Tervis™ sippy cup, and ice bucket lids as well as ice bucket handles may be replaced. All other accessories are not guaranteed for life.

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