Your credit card or PayPal account will be authorized for the entire amount of the order at the time of purchase. The card or PayPal account will then be charged when the order is shipped. WhiteHouseBlackMarket will send you an email confirmation of your order once you have completed the order.
Gift packaging will include the following:
While WhiteHouseBlackMarket does not offer gift wrap, they will gift box your order in a premium branded gift box.
You are able to save items in your shopping bag once you have logged on to the site. However, WhiteHouseBlackMarket does not recommend holding items in your bag for over a week. WhiteHouseBlackMarket is a specialty company and once an item sells out, the item will automatically be removed from your bag.
Yes, WhiteHouseBlackMarket has a size chart link available on each product page.
Due to the quick processing time at their distribution center, WhiteHouseBlackMarket is unable to cancel or modify an order after it has been submitted.
If you received your order and an item is missing (that is not on backorder) please call Customer Service at 1.877.948.2525 for further assistance.
While WhiteHouseBlackMarket makes every effort to fulfill your order, occasionally certain items may be unavailable. WhiteHouseBlackMarket will notify you via your email confirmation if we are out of stock on an item that you have ordered. Any changes will be removed from your order total and will be reflected on your shipping invoice. Items that are backordered will be indicated in your confirmation.
For your convenience, whitehouseblackmarket.com offers an Order Inquiry feature. Once you have logged in under "My Account", select the Order Inquiry link from the menu and you will be able to review and track delivery on orders made online and by phone.
Also, you can visit White House Black Market Official Website to get more helps, faqs and knowledge base.
The White House, opened in 1985, and Black Market, opened in 1995—both founded for and run by women. The vision for each was to be a special, personal style destination for women everywhere.
In 1997, the two stores became one and White House Black Market was born. We’ve grown since then, but women and their on-the-go, multifaceted lives continue to inspire us. We’re dedicated to redefining luxury every day with elevated style and quality, exceptional service, perfect fit and great price.