Why Am I Not Able to Return My Product?

Jabong offers a '15 DAYS FREE RETURN SERVICE’ within 15 days of order delivery. If you are unable to raise a return request, it may be because your product has crossed the 15 -day return window.

Also, as per Jabong policy, the following products are not eligible for returns: 

  1. Inner wear, Lingerie, Swimsuits, Socks 
  2. Fragrances, Beauty products
  3. Anklets, Bangles, Earrings, Bracelets, Brooches, Pendants, Necklaces and Rings
  4. Bundled items

Please note:

For certain marketing campaigns, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. For any clarification, please feel free to contact customer care.

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