Why Am I Requested to Submit Identification After Placing Order?

Related FAQ

• How Can I Check What is Status Of My Delivery After Paying?

  You may check your order status online with details provided to you on the website of assigned shipping company. It is updated regularly by the shipping company to show you where your order is at any moment.

• Which Payment Methods Does Etoren Offer?

  To bring you the best online shopping experience, Etoren offers multiple payment methods: Cash On Delivery (Not available for all countries) Credit/Debit Card Paypal

• Can I Call Etoren to Place an Order?

  For security purpose, Etoren does not accept any order over the phone. Customers can place order through easy-to-use website. If you face any difficulties in using site, please drop Etoren an email and Etoren will assist you by giving you detailed instructions on how to place y…

• What are the Supported Shipping Methods?

  Depending on the country, Etoren will assign the most ideal option for that route to ensure that your order gets delivered to you at the earliest time with the most economical price. Etoren will select shipping partners based on evaluation of speed, rates, reliability, customer…

• When Will My Card Be Charged and How Can I Know If My Payment Was Successful Or Fail?

  Your card will only be pre-authorized at check out and you will not be charged until we confirm shipping. Etoren will send you an email notification of shipping details together with Payment confirmation. Your card will only be charged at this point.