Why Can't I Add a New Payment Card for My Order?

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• How Can I Pay for My Order At Christophe Robin?

  Christophe Robin offers a variety of online payment methods to ensure customers can place orders with ease. VISA MasterCard PayPal American Express You can select your preferred payment method at checkout. As Christophe Robin takes fraud very seriously, you will face vali…

• What is the Status Of My Order At Christophe Robin?

  Your account makes it easy to keep track of all your orders. Once logged in, you will see each individual order that you have placed with Christophe Robin. Select the one that you want and you will be provided with all the details you need about that order. Christophe Rob…

• Will I Be Charged Vat By Christophe Robin US?

  Any order placed for delivery outside of the UK could result in import duties and taxes (including VAT).  Christophe Robin recommends that you contact your local customs office for information as customs policies and practices vary widely from country to country.

• The Item I Ordered is Out Of Stock. Why is It On the Website Of Christophe Robin?

  All items ordered with Christophe Robin are subject to stock availability. Christophe Robin wants you to be able to order and receive the products you love with ease, so Christophe Robin will always aim to let you know if an item is out of stock. Now and again there can be…

• How Will I Know When My Order Has Been Dispatched By Christophe Robin?

  Christophe Robin will send you an email as soon as your order is on its way. You can also check your account to see the progress of an order or to track it. Christophe Robin may ship items separately in the event of one or more of the items being delayed.