Why Can’t I Cancel My Order From the App/website?

Related FAQ

• Can Items Be Returned After the Time Mentioned In the Return Policy?

  All return requests must be received within 15 days of delivery.

• How Do I Track My Order Status?

  To check the status of your order, visit the ‘Orders’ page of your Hopscotch account. Tap the order you'd like to track. Tap ‘Track’ for the product to know its whereabouts. Once your order is shipped, you can also track the package on our courier partner’s website by using the…

• Why Can't I Track My Order Even Though It Has Been Shipped?

  Courier services usually take up to 24 hours to activate tracking for an order once it's been shipped. Please check again after the mentioned time.

• What is Pre-order?

  Pre-order indicates that certain products can be booked ahead of being shipped by the vendor: this is the case with several of the international and domestic brands. With this nifty feature, Hopscotch manages to offer you a wider array of products at prices that are far more co…

• The Courier Company Has Taken My Order Back to Your Fulfilment Centre. How Do I Get It Back?

  If you still wish to receive your order, please email your order number to wecare@hopscotch.in with the subject line "Resend my order".