In order to be eligible for the GWP, you need to make sure that you are following the guidelines of the gift. This is usually by purchasing a specific amount of the same brand that the GWP is. Also, we have a limit of one unique GWP per customer.
If your order was not cancelled, then your package is still on its way and you should receive it soon. If you requested for a cancellation, then you need to call your bank and ask them because you were not charged by Beauty Bridge.